Returns & Shipping
I offer full refunds as long as the items are returned to me in perfect condition within 14 days of you receiving them. Once I have had them back, and if they are undamaged, I will refund you the full amount.
* I do not offer free returns.*
Commissions can be returned as long as the artwork is not personalised to a specific individual.
I ship worldwide.
UK orders: All items are shipped first class. Items over £50 are shipped with tracking.
Orders outside of the UK: Items under £50 are shipped standard international. Items over £50 are shipped tracked and signed for. (Currently, I am only shipping with full tracking due to Covid postal delays (2020-21))
What data do I collect:
Personal identification information. (First name, second name, Address, Phone number and email address)
How do I collect your data?
You provide me with the data that I collect when you place an order through my online shop
When you contact me, you provide me with your name and email address.
When you sign up to my newsletter, you provide me with an email address.
How do I use your data?
I collect your data so that I can:
Fulfil your order – This involves 1) sharing information with Wix as necessary to provide you my services. 2) sharing your information with delivery companies to send your order.
Contact you/ respond to your emails/ discuss your order
Email you with my newsletter, created through Wix.
Email you for feedback
Email you to let you know when your order is on it's way, to send you a thank you email or an abandoned cart email.
How do I store your data?
I store your data in Wix. I retain your personal information for as long as necessary to provide you with my services.. I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
I use Wix email marketing
I will only send you my email newsletter with information about products and updates, if you have subscribed to receive them.
You can unsubscribe at any time. There is an option to unsubscribe from my newsletter at the bottom of every email.
What are your data protection rights?
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object: You have the right to object to the processing of your personal data under certain conditions.
Privacy policies of other websites:
I include links to other websites on my site. These privacy policies only apply to my website. If you click through to another website, please read their privacy policies.
Email me at: email@example.com
Write to me at: 28 Claremont Road, Seaford, BN25 2BD