Returns & Shipping

RETURNS POLICY
 
I offer full refunds as long as the items are returned to me in perfect condition within 14 days of you receiving them. Once I have had them back, and if they are undamaged, I will refund you the full amount.
* I do not offer free returns.*

Commissions can be returned as long as the artwork is not personalised to a specific individual.

SHIPPING
 
I ship worldwide.
UK orders: All items are shipped first class. Items over £50 are shipped with tracking.
 

Orders outside of the UK: Items under £50 are shipped standard international. Items over £50 are shipped tracked and signed for. (Currently, I am only shipping with full tracking due to Covid postal delays (2020))

Privacy Policy

​PRIVACY POLICY
 
This privacy policy will explain how I use the personal data I collect from you when you use my website. I have created this website using Wix E commerce, so please also refer to the Wix Ecommerce privacy policy.
 
What data do I collect:
 

  • Personal identification information. (First name, second name, Address, Phone number and email address)
     

How do I collect your data?
 

  • You provide me with the data that I collect when you place an order through my online shop

  • When you contact me, you provide me with your name and email address.

  • When you sign up to my newsletter, you provide me with an email address.

 
How do I use your data?
 
I collect your data so that I can:  
 

  • Fulfil your order – This involves 1) sharing information with Wix as necessary to provide you my services. 2) sharing your information with delivery companies to send your order.

  • Contact you/ respond to your emails/ discuss your order

  • Email you with my newsletter, created through Wix.

 
How do I store your data?
 
I store your data in Wix. I retain your personal information for as long as necessary to provide you with my services.. I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
 
Marketing
 

  • I use Wix email marketing

    • I will only send you my email newsletter with information about products and updates,  if you have subscribed to receive them.  

  • You can unsubscribe at any time. There is an option to unsubscribe from my newsletter at the bottom of every email.

 
What are your data protection rights?
 

  • Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

  • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

  • Object: You have the right to object to the processing of your personal data under certain conditions.

 
Privacy policies of other websites:
 

  • I include links to other websites on my site. These privacy policies only apply to my website. If you click through to another website, please read their privacy policies.

 
Cookies

  • Wix may use cookies. Please refer to Wix privacy policy.

 
Contact:
 
If you have questions about my privacy policy, the data I have collected from you or your data protection rights, please contact me at:
 
Email me at: rekindleclothing@outlook.com
Write to me at: 28 Claremont Road, Seaford, BN25 2BD

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OTHER LINKS

©2020 by Rekindle By Lisa. Proudly created with Wix.com